Important Procedure Changes:
To better serve our patients, our clients, our referring practices, our doctors, our staff, our hospital, and our souls, we are going to begin implementing some changes to our emergency services. We have extended our capacity and cannot continue without compromising patient care.
Effective immediately, once our queue of patients to be seen has reached capacity, we will receive critical emergencies only. Clients should continue to check-in, they will be triaged, and if determined a green, you will be asked to:
1. Call your pet's regular DVM to schedule an appointment (even if they are scheduling 3 weeks out. Some hospitals have call lists for last-minute cancellations)
2. Call back to check on our status and return at another time. This will save you time sitting in our parking lot waiting to be seen and will hopefully help us initiate treatment on our critical cases sooner.
We will still have a significant wait time to be seen at times and we are continuing to work on that. Most cases that we see are urgent and should be evaluated by a veterinarian. We are trying to set more reasonable expectations and it begins here- we have more patients coming in to be seen than we can see in a reasonable period of time.
This is a pretty significant change for our hospital, we have never turned a patient away. Please be patient with us and if you have any questions, please email me, firstname.lastname@example.org. Thank you for the care you give your pets, the love you have for animals, and the trust you put into our practice, our doctors, and our staff. We love taking care of your pets.
Bay Beach Veterinary has partnered with Vetster for on-demand virtual pet care. We are currently experiencing longer than usual appointment wait times. We encourage all clients with one of the following concerns to book a virtual telehealth appointment on Vetster. Vetster will connect you instantly with a local veterinary professional through a video chat from home.
These concerns include:
- Urinary problems
- Skin/ear infections
- Mobility concerns
- Prescription service
- Lifestage wellness & preventative care
- Behaviour & training advice
- Nutrition consultation services
- End of life/palliative care guidance
- Emergency triage assistance
Welcome to Bay Beach Veterinary Hospital - Your Virginia Beach Veterinarian for over 35 years! We have 2 locations to better serve our community.
If you live in Virginia Beach or the surrounding area and need a trusted veterinarian to care for your pets – look no further. Bay Beach Veterinary Hospital is here to provide your pet with thorough, state of the art veterinary medical services. We focus on preventative medicine, surgery, and dental care.
Our comfortable, clean hospital provides a separate cat waiting area, spacious exam rooms, and a friendly, experienced staff to make your veterinary experience a positive one.
"Most caring staff ever. We have been 2x with pet emergencies. More like a human hospital than you can imagine."
"I thought that I'd already done this but apparently not. I switched to Bay Beach simply because my previous vet had very limited hours. I have been to them about four times and I honestly can't say enough. It's rare that you meet state of the art care along with a great bedside manner but that's exactly what Dr. Cronin (and probably the rest of the doctors) provides. WAIT! Did I mention they're amazingly affordable and if they aren't the GO TO emergency Vet in Hampton roads they darn well should be! Trust these folks with your precious pets. If you can find something to complain about...you're a complainer!"
"The people here are awesome. We only had our dog here over the weekend, because our Vet. was closed and it was an emergency. They treated here like she was their own. If our Vet. retires, I would change to these people."
"I love this office. Gimli used his powerful beagle eyes and cute face to get so many treats, so he likes coming too."
"I took my lab there when his ear got cut, even though there was a wait the staff banadaged him up and tried to make him comfortable until a doctor was available. They even faxed all the information to my regular vet and called to check on him!"
"Amazing emergency staff! Super caring and attentive. They spent 4 days getting my cat through heart and respiratory problems. They called to give updates at least twice a day and made time for us to go to the back and visit him in the oxygen tank. When he was discharged, they faxed a thorough summary of his time there, treatments received, and follow up care information to our usual vet. They even called to check on him and wish him well a few days later."